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Городские зрелищные кассы<\/p>
«Городские зрелищные кассы» — это автоматизированная система продажи билетов на все зрелищные мероприятия в городе и регионе (театр, концерты, кино, спорт и др.)<\/p>
Компания была организована в Челябинске<\/a> в 2003 году, а позже начала работать также в Екатеринбурге<\/a>, Перми<\/a> и Новосибирске<\/a>. В каждом городе компания обладает собственной розничной сетью из более чем 10 касс.<\/p> За счет развития сети субагентов «Городские зрелищные кассы» осуществляет продажу билетов во всех городах этих областей.<\/p> Ежемесячно отдельно для каждого города компания выпускает буклет-афишу. Для удобства клиентов «Городские зрелищные кассы» создали собственную службу доставки билетов.<\/p> Цели и задачи компании:<\/p> Пути достижения целей и задач:<\/p> <\/p>","text_en":"","sort":"1","link":"0","topmenu":"1","spacer":"0","_system":"1","_state":"1","dt_create":"1498211786"},{"page_id":"28","parent_id":"1","titlei":"for-principal","title":"Для организаторов","title_en":"","text":" С связи с возросшим количеством обращений, мы вынуждены попросить Вас запастись терпением! Мы обязательно ответим Вам на все сообщения.<\/p>\n От имени организаторов массовых мероприятий (за исключением государственных и муниципальных театров, иных государственных и муниципальных учреждений), на которые Вами приобретались билеты, сообщаем, что, в связи с принятием органами государственной власти мер в целях предотвращения распространения коронавируса COVID-19, действием обстоятельств чрезвычайного характера, организаторы вынуждены до отмены режима повышенной готовности приостановить осуществление возврата денежных средств за билеты на мероприятия, не состоявшиеся ввиду действия указанных запретов и чрезвычайных обстоятельств.\n ФКП \"Росгосцирк приостановило свою деятельность, включая возврат денежных средств за билеты на период с 28.03.2020 по 31.05.2020<\/p>\n Подтверждаем, что определение порядка возврата денежных средств является исключительной компетенцией организаторов соответствующих мероприятий, и ООО «Городские зрелищные кассы» разместит такую официальную информацию на настоящем сайте и иными доступными способами немедленно после ее получения от организаторов.<\/p>\n Со своей стороны ООО «Городские зрелищные кассы» приносит Вам свои извинения за вынужденные неудобства.<\/p>\n В связи со сложившейся ситуацией, некоторые мероприятия могут быть перенесены или могут не состояться. Просим войти в положение и сохранять оптимизм. Перенос концерта или то, что он не состоится – это пример ответственного поведения и понимания важности обстановки со стороны артистов.<\/p>\n Мое мероприятие перенесено или не состоится? Как узнать?<\/strong><\/p>\n Мы собираем все мероприятия, которые были перенесены или не состоятся, на специальной странице. Также обязательно зайдите в раздел \"Новости\" на нашем сайте. Там публикуются новые даты и площадки мероприятий или новости о то, что мероприятия не состоятся.<\/p>\n <\/li>\n На мое мероприятие еще не определена новая дата и нет новости о том, что оно не состоится, что мне делать?<\/strong><\/p>\n Сейчас организаторы и артисты изыскивают возможности и определяют сроки проведения концертов в будущем. Как только сведения об этом поступят к нам от организаторов, мы обновим информацию о дате, времени начала и площадке у себя на сайте, а также опубликуем сообщение о переносе в разделе \"Новости\".<\/p>\n <\/li>\n<\/ol>\n Берегите себя и своих близких. А встреча с любимыми звездами обязательно состоится, просто немного позже.<\/p>\n С заботой о наших клиентах, kassy.ru<\/strong><\/p>\n Обязательно прочтите во избежание недоразумений!<\/strong><\/p>\r\n\r\n Данные правила призваны разъяснить процесс заказа и покупки билетов через сайт http:\/\/chel.kassy.ru<\/a><\/p>\r\n\r\n Билеты, предлагаемые на нашем сайте, распространяются от имени и в интересах Организации, ответственной за проведение мероприятия, и в соответствии с действующим законодательством РФ.<\/p>\r\n\r\n <\/p>\r\n\r\n БРОНИРОВАНИЕ БИЛЕТОВ ЧЕРЕЗ САЙТ<\/strong><\/p>\r\n\r\n Бронирование билетов осуществляется на срок 3 дня и является платной услугой. Стоимость услуги бронирования составляет 50 рублей<\/strong>.<\/p>\r\n\r\n <\/p>\r\n\r\n За 3 дня и менее до мероприятий местного репертуара и за 5 дней и менее до гастрольных мероприятий бронирование приостанавливается, и все существующие брони автоматически аннулируются.<\/strong><\/p>\r\n\r\n Заполните форму заказа билетов на сайте:<\/strong><\/p>\r\n\r\n · Выберите желаемые места на плане зала выбранного мероприятия.<\/p>\r\n\r\n · Убедитесь, что в Вашем профиле указаны настоящие реквизиты контактного лица (Ф.И.О, контактный телефон).<\/p>\r\n\r\n · Нажмите на кнопку "Оформить заказ", в окне оформления заказа, выберите "Заказ".<\/p>\r\n\r\n · Также Вы можете забронировать билеты по телефону 246 0000.<\/strong><\/p>\r\n\r\n Заказ Вы можете выкупить самостоятельно в билетных кассах<\/strong>, либо оформить заявку на доставку <\/strong>по телефону 246 0000<\/strong><\/p>\r\n\r\n · Доставка осуществляется по рабочим дням: с понедельника по пятницу с 10:00 до 16:00 и является дополнительной услугой.<\/p>\r\n\r\n · Стоимость доставки по городу Челябинску от 200 до 250 рублей.<\/p>\r\n\r\n · Если водитель-курьер не смог доставить билеты по независящим от него причинам (погодные условия, другие обстоятельства непреодолимой силы), доставка переносится на другой день. В таком случае, оператор созвонится с Вами для уточнения даты доставки.<\/p>\r\n\r\n · Водитель курьер будет Вам очень благодарен, если Вы приготовите деньги (доставка + стоимость билетов) заранее и без сдачи.<\/p>\r\n\r\n <\/p>\r\n\r\n ПОКУПКА БИЛЕТОВ ЧЕРЕЗ САЙТ<\/strong><\/p>\r\n\r\n Внимание! Сервисный сбор с продаж электронных билетов 5%. В случае возврата билетов сервисный сбор не возвращается.<\/strong><\/p>\r\n\r\n Заполните форму заказа билетов на сайте:<\/strong><\/p>\r\n\r\n · Выберите желаемые места на плане зала выбранного мероприятия.<\/p>\r\n\r\n · Убедитесь, что в Вашем профиле указаны настоящие реквизиты контактного лица (Ф.И.О, контактный телефон).<\/p>\r\n\r\n · Нажмите на кнопку "Оформить заказ" в окне оформления заказа, выберите "Покупка" для оплаты банковской картой. Оплата происходит через авторизационный сервер Процессингового центра Банка с использованием Банковских кредитных карт следующих платежных систем:<\/p>\r\n\r\n 1. VISA International<\/p>\r\n\r\n 2. MasterCard Worldwide<\/p>\r\n\r\n Для осуществления платежа Вам потребуется сообщить данные Вашей пластиковой карты. Передача этих сведений производится с соблюдением всех необходимых мер безопасности. Данные будут сообщены только на авторизационный сервер Банка по защищенному каналу (протокол SSL 3.0). Информация передается в зашифрованном виде и сохраняется только на специализированном сервере платежной системы. Сайты и магазины не знают и не хранят данные по вашей пластиковой карте. После оплаты, электронный билет поступит Вам на почту, которую Вы указали при регистрации на нашем сайте.<\/strong><\/p>\r\n\r\n Электронный билет представляет из себя лист формата А4 в котором указана вся информация о вашем заказе, учреждении и месте проведения мероприятия, стоимость, количество выбранных мест, на кого оформлен данный электронный заказ, а также памятка для зрителя. Без электронного билета с читаемой информацией вход на мероприятие невозможен! <\/p>\r\n\r\n Билет обменивается на оригинальный в течении часа до начала мероприятия при предъявлении паспорта заказчиком или его копии в случае предъявлением третьих лиц. При наличии технической возможности вход осуществляется по электронным билетам.<\/strong><\/p>\r\n\r\n <\/p>\r\n\r\n Обращаем Ваше внимание, что продажа электронных билетов завершается за 24 часа до начала мероприятия.<\/strong><\/p>\r\n\r\n Билеты<\/strong><\/p>\r\n\r\n Избегайте попадания прямых солнечных лучей на билеты, избегайте их контакта с нагревательными приборами. Билеты выполнены на термобумаге. Испорченные бланки билетов обмену и возврату не подлежат.<\/p>\r\n\r\n Владельцы места проведения мероприятия, организаторы, исполнители, спонсоры, билетные распространители не несут ответственность за вред, причиненный владельцу билета по его вине (кража собственности, потеря и т.д.), а также в случае обстоятельств непреодолимой силы (стихийные бедствия), за исключением, если обстоятельства причинения возникли по вине владельцев места проведения мероприятия, организаторов, исполнителей, спонсоров, билетных распространителей.<\/p>\r\n\r\n После покупки билета владелец обязан хранить его до окончания мероприятия. Приобретенный билет должен находиться в надлежащем состоянии: без порезов, проколов и иметь все атрибуты первоначально приобретенного билета. При приобретении билета обязательно проверяйте его состояние: наличие на билете отрывного контроля до посещения мероприятия обязательно.<\/p>\r\n\r\n Билеты не могут быть использованы в рекламных целях, это допускается только с разрешения организаторов мероприятия.<\/p>\r\n\r\n Подделка билетов<\/strong><\/p>\r\n\r\n Билеты, приобретенные в иных местах, нежели в билетных кассах, у уполномоченных представителей и распространителей или на сайте http:\/\/kassy.ru<\/a> могут быть признаны поддельными при несоответствии их с оригинальными билетами. В этом случае владелец такого билета несет риск уголовной, административной ответственности, при попытке его использования, наряду с распространителем этих билетов.<\/p>\r\n\r\n Если Вы покупаете билет «с рук», Вы можете обратиться к кассирам «Городских Зрелищных Касс» с просьбой подтвердить подлинность покупаемого билета.<\/p>\r\n\r\n Билетные распространители<\/strong><\/p>\r\n\r\n Билетные распространители действуют как продавцы этого билета по заказу организаторов и не несут ответственности, за какой бы то ни было ущерб, понесенный покупателем этого билета, в случае если мероприятие не состоялось полностью или частично. Вся ответственность возлагается на организаторов.<\/p>\r\n\r\n Порядок посещения мероприятия<\/strong><\/p>\r\n\r\n При входе на мероприятие, в целях обеспечения безопасности, сотрудники охраны учреждения вправе, с согласия посетителей, произвести осмотр находящегося при них имущества. В случае обнаружения предметов, которые могут служить нарушению общественного правопорядка, они изымаются до окончания мероприятия. В случае отказа предоставить нарушающие общественный порядок предметы посетитель не пропускается на мероприятие.<\/p>\r\n\r\n Организаторы проведения мероприятия оставляют за собой преимущественное и безоговорочное право не допускать на территорию мероприятия лиц в состоянии алкогольного или наркотического опьянения, в грязной одежде, а также лиц угрожающих общественной безопасности своими действиями.<\/p>\r\n\r\n Действия зрителей, приводящие к массовым беспорядкам и давке, не допускаются и пресекаются сотрудниками охраны. Нарушители будут выдворены с мероприятия без возврата суммы уплаченной за билет.<\/p>\r\n\r\n Опоздавшие могут быть допущены на мероприятие после возникновения подходящей паузы.<\/p>\r\n\r\n Видео и аудиозапись<\/strong><\/p>\r\n\r\n Использование видео-, фото-камер, звукового и иного записывающего оборудования запрещается без письменного согласия организаторов или исполнителей. Нарушитель может быть удален с территории проведения мероприятия, а все фото-, аудио- и видеоматериалы могут быть изъяты сотрудниками охраны.<\/p>\r\n\r\n По предварительному согласованию с организатором мероприятия последнее может быть записано на видео-, аудио-, фото-носители и воспроизведено в качестве звуковой, телевизионной записи или в другой визуальной форме представления. При приобретении билетов на мероприятие, покупатель автоматически дает свое согласие на участие в записи указанного мероприятия. Вознаграждение в данном случае не выплачивается.<\/p>\r\n\r\n Приобретайте билеты только в билетных кассах, у уполномоченных представителей и распространителей или на сайте <\/strong>www.kassy.ru<\/strong><\/a><\/p>\r\n","text_en":" Read before you purchase!<\/p>\r\n\r\n The following rules are aimed at explaining the process of order and tickets purchase by means of website http:\/\/chel.kassy.ru<\/a><\/p>\r\n\r\n The tickets on our web-site are distributed on behalf of and for the benefit of Organisation, responsible for the event, and according to the law of Russian Federation.<\/p>\r\n\r\n Online ticket purchase<\/p>\r\n\r\n You can book tickets for 3 days only, the service is chargeable – 50 rubles. The tickets cannot be booked; booking will be cancelled in 3 days and less till the event.<\/strong><\/p>\r\n\r\n Ticket Refund<\/p>\r\n\r\n E-tickets refund will be transacted only to the card, the payment was made from.<\/strong><\/p>\r\n\r\n Replacement tickets are not provided.<\/p>\r\n\r\n <\/p>\r\n\r\n Tickets<\/p>\r\n\r\n Please protect your ticket from heaters, and prevent direct sunlight. Tickets are made from thermal paper. Ruined tickets are irreplaceable and non-refundable.<\/p>\r\n\r\n The venue owners, organizers, performers, sponsors, ticket distributors are not responsible for the harm made to a ticket owner due to his fault (property robbery, loss and so on), as well as for force majeure circumstances (natural disasters), except if the circumstances appeared due to a fault of venue owners, performers, sponsors, ticket distributors.<\/p>\r\n\r\n After the ticket purchase an owner must keep it till the end of an event. Purchased ticket should be in proper condition: without cuts, holes and it should have all attributes of an originally bought ticket. When purchased, please check the condition of a ticket: a tear-off control section which must remain till the event visit.<\/p>\r\n\r\n Tickets cannot be used for promotion purposes, only event organizers can allow that.<\/p>\r\n\r\n Counterfeit Tickets<\/p>\r\n\r\n The tickets bought in places other than booking offices, accredited representatives and distributors or on the web-site http:\/\/chel.kassy.ru<\/a> can be recognized as counterfeit in case of incompliance with original ones. In this case an owner of such ticket assumes criminal, administrative responsibilities in attempt to use or distribute it.<\/p>\r\n\r\n If you buy a ticket from somebody, ask a cashier<\/a> of «Gorodskie Zrelishchnie Kassy» to confirm the originality of this ticket.<\/p>\r\n\r\n Ticket Distributors<\/p>\r\n\r\n Ticket distributors act as ticket sellers by the order of organizers and they do not bear responsibility for any loss of a customer in case of a complete cancellation or partially completed event. Organizers bear all responsibility (ref. «Ticket Refund»).<\/p>\r\n\r\n Visiting Rules of Event<\/p>\r\n\r\n At the entrance to the event all visitors pass personal inspection (checking the contents of all bags, as well as surface inspection of women by female guards, and of men respectively by male guards). In caseof objects detection that can serve as a public law violation, they are removed before the end of the event. In case of failure to provide such items a visitor is not allowed to the event.<\/p>\r\n\r\n The organizers reserve the priority and unconditional right to exclude persons on the territory of the event in a state of alcohol or drugs intoxication, in dirty clothes, as well as those who threatens public safety through their actions.<\/p>\r\n\r\n Spectators’ actions, leading to riots and hustle, are prevented and suppressed by guards. Violators will be expelled from the event without refund of the amount paid for the ticket.<\/p>\r\n\r\n Without good reason re-entry is prohibited.<\/p>\r\n\r\n Latecomers may be admitted to the event after a suitable pause.<\/p>\r\n\r\n In case of a failure to comply with these conditions, the entrance to the event is not permitted.<\/p>\r\n\r\n Video and Audio Recording<\/p>\r\n\r\n Use of video and photo cameras and other sound recording equipment are prohibited without a written consent of organizers or performers. A violator may be removed from the territory of the event and all the photos, audio and video materials can be taken away by security officers.<\/p>\r\n\r\n By prior agreement with the organizer of the event the latter can be recorded on video, audio, and photo cameras and reproduced as sound, television recording or other form of visual representation. When you purchase tickets, the customer automatically agrees to participate in the recording of the event. Reward in this case is not paid.<\/p>\r\n\r\n Please, buy tickets only in booking-offices, from accredited representatives and distributors or on the website <\/strong>www.kassy.ru<\/strong><\/a><\/p>\r\n\r\n On the initiative of an organizer the regular ticket price is refunded on the day of an event in 1 hour before its start at the booking office of the venue, having a ticket.<\/p>\r\n\r\n Tel.: (351) 246-00-00<\/p>\r\n\r\n You can refund tickets at the booking office or at the head office of OOO «Gorodskie zrelishchnie kassy» (LLC City Spectacular Booking Office): room 864, bld. 4, Razina St., Chelyabinsk.<\/p>\r\n\r\n On the initiative of a customer ticket refund is carried out with an ID at hand and expense deduction, incurred by event makers on the day of the ticket refund. The tickets cannot be refunded on the event day.<\/p>\r\n","sort":"5","link":"0","topmenu":"1","spacer":"1","_system":"1","_state":"1","dt_create":"1533281610"},{"page_id":"32","parent_id":"2","titlei":"pravila-vozvrata-biletov","title":"Правила возврата","title_en":"","text":" <\/p>\r\n\r\n С 01 сентября 2019г. вступают в силу следующие правила по возврату билетов на культурные зрелищные мероприятия: <\/strong> Возврат билетов, приобретенных через сайт kassy.ru может быть осуществлен в следующих случаях:<\/strong><\/p>\r\n\r\n Предусмотрена следующая процедура оформления возврата по инициативе зрителя:<\/strong><\/p>\r\n\r\n\t Предусмотрена следующая процедура оформления возврата денежных средств при отказе от услуги по инициативе организатора:<\/strong><\/p>\r\n\r\n\t Предусмотрен следующий порядок возврата денежных средств при невозможности проведения мероприятия, т.е. в случаях, когда мероприятие не состоится ни по одному из указанных выше оснований, а по причине, за которые стороны (организатор или зрители) не отвечают:<\/strong><\/p>\r\n\r\n\tУважаемые зрители!<\/h3>\n
Мы постараемся ответить на самые часто задаваемые вопросы:<\/h5>\n
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\r\nВ случае отказа посетителя от посещения мероприятия по своей инициативе посетитель имеет право при возврате билета, абонемента или экскурсионной путевки:<\/p>\r\n\r\n\r\n\t
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